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- Sep 8, 2019
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When someone complains to a cc company, the cc company opens an investigation with the merchant, and details of the dispute are sent to the merchant. If the merchant has not delivered on their promise, the cc company charges back the merchant the disputed amount.
Yep and after that life goes on! I have no idea why people who have gotten their credit cards reversed or gotten a direct refund from SAI are still so obsessed. I have had this same kind of issue with Merchants on eBay and Amazon and in a few cases for a lot more than $1000 and after my Credit Card company took care of it I just moved on to another merchant or product.
Some people have clearly stated that they will never do business with MindStream again. I have no issue with that as I completely understand. The question is why don't you just move on if you got your money back and no longer have an interest in the product? It's not like there is an active ordering page that your protecting other people from. Nobody can make an order so if your going to use the oh I am protecting others excuse, it's just not valid!
Some of us are still very interested in the product and would jump right back in if they just stated what they plan to do and when they plan on doing it. Honestly if they had just kept trickling them out and I had been properly informed that I had to wait until March I would have stayed on provided I got a significant refund and only had to keep a small deposit on hold.