Mobius is Terrible

[FMF0331]

I'm done with Radions ( G4 G5 G6 GGS SSG GGG etc ... )
When it's time to get new lights I'll be shopping around.

 

[SFREEF3R]

My Xr30 G5 recently stopped connecting to Mobius out of the blue...

 

[flashsmith]

Just ordered reef breeders to replace my G5s. Yep.. Mobius is awful. On another tank I have I'm running 3 maxspect jumps and that app for lights that cost 1/2 the price works flawlessly. I'll never buy an ecotech product again. Hype and marketing fooled me once..

 

[LSU-reefer]

I had the same problem with my Radion G5's to the point I got rid of them.....I bought some other lights and didn't like them as much so went back to the G6's. I saw another post on here recommending putting the lights on a tank by themselves in the Mobius app and that seemed to have helped. Fingers crossed I have not had connectivity issues so far.

But generally, I would agree that for the cost of these lights Ecotech would improve the connectivity issues around the app. that being said having switched to another LED setup I do like the Radion light output better.

 

[ShawnS1974]

I’ve been having issues as well with Mobius. I wasn’t able to load any new gear into the app, or control any of the other gear except my lights. I finally just removed the WI-FI and returned back to Bluetooth. I can connect, but have to grab each unit individually. Pain in the butt, but still have some control. Not sure if this might help.

 

[LiamPM]

I’ve been having issues as well with Mobius. I wasn’t able to load any new gear into the app, or control any of the other gear except my lights. I finally just removed the WI-FI and returned back to Bluetooth. I can connect, but have to grab each unit individually. Pain in the butt, but still have some control. Not sure if this might help.

Can you explain what you mean by removed the WIFI?

Mobius is bluetooth only - unless you are part of the wifi BETA programme - In that case, youve come off the BETA because it sbeen that bad i take it?

 

[herozero]

Hopefully ecotech and Neptune become compatible again

It’s happening soon

Mobius Wireless Module (MXM) will Marry Ecotech & Apex Gear | Reef Builders | The Reef and Saltwater Aquarium Blog

The Mobius Wireless Module (MXM) is a new control box from Neptune Systems that will finally allow users of the Apex controller to control and manage their Mobius-compatible Ecotech Marine and Aqua…

reefbuilders.com

 

[Sean Clark]

It’s happening soon

Mobius Wireless Module (MXM) will Marry Ecotech & Apex Gear | Reef Builders | The Reef and Saltwater Aquarium Blog

The Mobius Wireless Module (MXM) is a new control box from Neptune Systems that will finally allow users of the Apex controller to control and manage their Mobius-compatible Ecotech Marine and Aqua…

reefbuilders.com

Haha yeah, for another $100 at least. These should be given out to anyone that has an apex and a mobius device for free.
Here you go, just spend some more money to make our buggy products actually work... oh and be happy and excited to spend that extra money too.
Great solution...

 

[ShawnS1974]

Can you explain what you mean by removed the WIFI?

Mobius is bluetooth only - unless you are part of the wifi BETA programme - In that case, youve come off the BETA because it sbeen that bad i take it?

I was part of the BETA program, and it wasn’t great. I had more issue with customer service than anything. It felt like going in circles and I think the reps unfortunately knew there were issues but couldn’t say it.
I love my Ecotech stuff, but this was making it difficult. My router was within 10’ of the system and I couldn’t connect. Since I dropped back down to BT. only, I can at least connect to each unit individually. That’s 2x XR30’s, 2x MP40’s, 2x Versa single units and my L1.
I keep telling myself with so many household items going WI-FI, things are going to fail. But for the money spent on each unit….

 

[GlassMunky]

I was part of the BETA program, and it wasn’t great. I had more issue with customer service than anything. It felt like going in circles and I think the reps unfortunately knew there were issues but couldn’t say it.
I love my Ecotech stuff, but this was making it difficult. My router was within 10’ of the system and I couldn’t connect. Since I dropped back down to BT. only, I can at least connect to each unit individually. That’s 2x XR30’s, 2x MP40’s, 2x Versa single units and my L1.
I keep telling myself with so many household items going WI-FI, things are going to fail. But for the money spent on each unit….

How many devices you have on wifi shouldn’t be an issue.
When every other IOT manufacturer can make a product that connects to wifi and doesn’t drop constantly, then ETM shouldn’t have an issue either. their new system is just garbage.

 

[LiamPM]

I was part of the BETA program, and it wasn’t great. I had more issue with customer service than anything. It felt like going in circles and I think the reps unfortunately knew there were issues but couldn’t say it.
I love my Ecotech stuff, but this was making it difficult. My router was within 10’ of the system and I couldn’t connect. Since I dropped back down to BT. only, I can at least connect to each unit individually. That’s 2x XR30’s, 2x MP40’s, 2x Versa single units and my L1.
I keep telling myself with so many household items going WI-FI, things are going to fail. But for the money spent on each unit….

Appreciate that - Thats good to know - No wonder they havent rolled it out fully yet.

Think everyone is hoping wifi stops half the connectivity issues they are having but it doesnt sound like it will.

 

[RaisingKane]

I just want to know why the clock in the app loses time consistently. Its anywhere from 2-12 hours off and my schedules are always off. Super frustrating when you are trying to create consistency.

 

[Reefer911]

I just want to know why the clock in the app loses time consistently. Its anywhere from 2-12 hours off and my schedules are always off. Super frustrating when you are trying to create consistency.

Same here. My clock runs fast, negating any kind of dosing schedule. I brought up the clock issue with tech support and they chose to replace my versa, knowing there are issues with the app itself! Talk about a waste of resources! They say they’re working on it but I’m sure they say this to everyone

 

[Reefer911]

@RaisingKane do you know how to reset the clock? It’s annoying but at least it can be done

 

[RaisingKane]

@RaisingKane do you know how to reset the clock? It’s annoying but at least it can be done

Yes! Thank you. I do know how to reset it. Its just really annoying. Typically I figure out its on the wrong time in the middle of the night when the pump is in a transport mode or lagoon. LOL

 

[Fishingandreefing]

Mine decided to turned and stayed on in the middle of the night where supposed to be OFF. I had to removed all 6 lights then reinstalled them, again. Hopefully this will work for now because I am going back to Reeflink even though I have to manually add them to ecosmartlive since mine can’t wirelessly added SMH.

WHAT A point of sale!!!!!!!!!