For those who are going to get this, where the heck would you place this thing? Does anyone have better pics so we can figure out?
Thanks
Thanks
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How did u get that out of anything anybody said? How am I an apex hater when I have everything they make besides the dos? So u upgraded congrats were u part of the people who upgraded and had there tank crash because they rushed the new controller to the market? Yes the new apex has been out for over a year but has been working properly for maby eight months.Its always the same old talk. Im going to reaffirm what some already said: lots of people just done like Neptune and always only want to criticize. It doesnt mattter how cool things that come out are, they prefer to threaten they will be going elsewhere, GHL, Vertex...hilarious. Somehow they always stick around, compaining but never really go away.
When I heard of the KH monitor was in the works, and that neptune "would try to support the classic for as long as possible" I read between the lines and understood what Neptune was trying to say.
I stopped complaining, sold the classic and bought the new model. Here we are over a year from the new models launch and people still complaining wanting proof the old unit cannot support the new monitors.
Guess what, Neptune wont be giving you any proof, and you wont have the trident unless you get the new apex. Simple.
How did u get that out of anything anybody said? How am I an apex hater when I have everything they make besides the dos? So u upgraded congrats were u part of the people who upgraded and had there tank crash because they rushed the new controller to the market? Yes the new apex has been out for over a year but has been working properly for maby eight months.
And ur right when my apex now crashes I won't have the trident and they won't have anymore of my business. If U like being lied to and treated like a three year old by them that is the exact customer they want someone who believes them and keeps making them rich and believe every lie they tell us.
Jims alk monitor worked on a classic apex when he didn't have any support from apex so now with all the support from apex why Do we now need to get the new apex? U ever think about that? Prolly not but apex likes customers that when they say hey new equiptment they go out and buy it they say hey go spend another 800 dollars so U can monitor ur individual power usage and people go right out and buy it or most smart people who saw no benifit from this stayed with the classic and apex now has a store full of new Apex's that didn't fly off the shelves liked they hoped and need to get rid of them all. So what's a company to do release the "cheapest" monitor on the market but u have to buy an 800 dollar controller.
I don't like being lied to I don't like being tricked esp when I asked Terrance about buying the classic or the new one. if he came out and said buy the new one to me it's the better idea. But he didn't he didn't care what I bought as long as it was from Neptune. It has nothing to do about hating apex. But if they are willing to go back on there word now what makes you think they won't do it again in the future?
To be fair....they did in fact sell a new toy that was completely redundant with stuff I already owned......and THATS my complaint. Sell me the same thing I just paid for.How did I get that from anything anyone said? Isnt that what you just wrote a book about here? How you will take your business elsewhere because you wont be supported? Lots of other people want to hear about the new product, more details and are excited, but have to instead read about some complaining how their old systems wont work and how they were lied to for over a year.
Just so we all can understand your point. You really thought Neptune came out with a new orange toy named "NEW APEX" just so they could give it a new look and allow power usage monitoring on the EB832, bundled a few probes, added in some old modules, charged people $800 while every new product coming out therefore would still be fully supported by the old classic?
Yes I bought the new apex when it came out and had issues. It didnt crash my tank but it was a real pain. Gues what, they supported me the whole way. I returned it, waited until they fixed the issues and bought it again. Its been running for a year perfectly, and I love that thing. I dint buy the classic and balmed it on Terrance
It runs off of a 1Link port, so you'll either need a 1link module, or the EB832..They could release a "Trident upgrade pck" that included the bare bones 2016 comp bundled with a Trident for $900, with a big reminder that they highly recommend people to eventually add an EB832 if they want outlet monitoring later.
They save face, existing 2016 owners aren't mad, upgrade path established without being forced to buy redundant gear...and they sell truck loads of trident/2016 upgrades.
Everyone wins.
Agreed. Reminding everyone GHL's Alk monitor will only work on a PC...lolGuys
I somewhat understand why people are upset. Everyone has invested in a piece of equipment that now does t support newer technology. There seems to be a couple options for ONLY the people that will be purchasing the trident
1. Buy a newer a version of apex
2. Look at a non/apex alk monitor
Seems relatively straightforward. Everyone needs to make a decision. A couple years from now the newer version may not support additional technology. Everyone going to have to make another decision then. This is called advancement. Every company does it.
Most classic owners already paid $100+ for a 1linkWell there are
It runs off of a 1Link port, so you'll either need a 1link module, or the EB832..
NOT my complaint tbough......It's real simple. Neptune Systems doesn't owe anyone anything. If you want this new gadget upgrade to the new system. The trident won't be out until Q2. That gives everyone almost a year to save their pennies. It's unreasonable to demand that every new product a company comes out with stays compatible with older products for ever. For those that bought the old Apex just before the new one came out, we'll that sucks. You are a victim of circumstance we've all been there. For those that bought the old unit in order to save a couple hundred bucks, well you knew what you were doing.
I see validity in what you wrote, and can remember thinking the same thing when I heard of the new apex, being I had just gotten a classic.To be fair....they did in fact sell a new toy that was completely redundant with stuff I already owned......and THATS my complaint. Sell me the same thing I just paid for.
But you are looking at it wrong.
The 2016 wasn't marketed to existing owners...it was a better product for new customers who were just starting out.
It was decidedly NOT a good product for existing customers.
An upgrade piecemeal a la cart offering for existing customers would NOT be an unreasonable expectation.
If I want to upgrade my video card in my gaming PC, I don't have to buy a new motherboard, processor, ram, hd and water cooler...or case.