New ATI Straton Flex LED

[xiaoxiy]

Is there anymore?! I’ve had a back order open for almost 6 months. ATI ignores my emails. I have one already and the second was for the same tank. I’m tempted to sell one I have and get something else. This company doesn’t deserve my business.

Bleh. That’s so frustrating. Shame the customer service experience has been so tick poor for such great lights….

 

[BoomCorals]

Bleh. That’s so frustrating. Shame the customer service experience has been so tick poor for such great lights….

What a shame. Lights are great. But they couldn’t care less about the customer.

 

[Australian_Reef]

I’d love an answer about whether they are keeping the flex or moving wholesale to the X only.
Weren’t they bought out by the nyos group a year or so ago? Clearly very popular product and production isn’t keeping up. At least that’s what I see from the outside.

 

[BoomCorals]

It’s not looking good. Bulk reef supply just refunded my 6 month back ordered light. Ati North America buy site is throwing page not found when you click on buy. It appears we’ve been ghosted corporate style.

 

[Australian_Reef]

It’s not looking good. Bulk reef supply just refunded my 6 month back ordered light. Ati North America buy site is throwing page not found when you click on buy. It appears we’ve been ghosted corporate style.

I gave up and ordered the X. They say it’s continuing … but everything points to it not.