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I did on Saturday and was able to reach them. I asked them if they were closing/going out of business. I'm not sure eif it was a language barrier, but didn't really get a response.I was in communication with Noop exactly a week ago through R2R messages. Maybe try that?
Just curious, what was the response?I did on Saturday and was able to reach them. I asked them if they were closing/going out of business. I'm not sure eif it was a language barrier, but didn't really get a response.
This glazed right over it...never responded to that question and gave me a discount code for ordering 3 lights. Ya weird.Just curious, what was the response?
A bigger code than what "R2R" gets you?This glazed right over it...never responded to that question and gave me a discount code for ordering 3 lights. Ya weird.
Oh ya the R2R for 3 K7 Pro III lights was going to be a $21.xx discount and the code they ended up giving me gave me $66.xx total off.A bigger code than what "R2R" gets you?
Well great to hear! Glad your back and glad I placed order for 3 more lights !!Hey guys. Sorry for the long absence. The whole family got sick again for a couple of rough weeks. I have everything in stock and am back at it Feel free to message me with any questions
Stand by all. I placed order for 3 K7 pro III. I paid via PayPal and would usually get a email from Noo-psyche that order has been received. I placed the order last Saturday and as of today I haven't heard from Noo-psyche only from Zach that has told me he has not seen any orders come across and that he would ship out for me, but still waiting to hear something. So stay tuned......Well great to hear! Glad your back and glad I placed order for 3 more lights !!
It took about a week to ten days for me to receive my email that the lights were shipped. This seems to be normal operating standard for them shipping out of China.Stand by all. I placed order for 3 K7 pro III. I paid via PayPal and would usually get a email from Noo-psyche that order has been received. I placed the order last Saturday and as of today I haven't heard from Noo-psyche only from Zach that has told me he has not seen any orders come across and that he would ship out for me, but still waiting to hear something. So stay tuned......
It's been a week. I have no prob waiting longer. Last time I received a email right away with my order. I have reached out to Noo-psyche several times for about 3 weeks now. Luckily Zach has showed back up and able to provide info. However, can't get a answer from anyone what is happening there since comms are almost non-existent. Not focusing on if the company is out of business just stating a obvious since all the above occurred. I hope they are not out of business because I truly love the lights I own several and just ordered 3 more. But I think it's fair to inform everyone that for some unknown reason the comms have somewhat gone silent or just lacking.It took about a week to ten days for me to receive my email that the lights were shipped. This seems to be normal operating standard for them shipping out of China.
Your messaging has a focus to demonstrate this company is out of business. Why is that?
Man, you're really making me hesitant to buy a k7 pro. I have a mini and am wanting to upgrade. But ya, something just seems off. I just don't know a good alternative.Still waiting to hear about my order. The comms to be honest have been Wonky to say the least. @Zach B did let me know he was going to send the lights out last week and then never heard back. A week after I wrote to @noopsyche they finally responded to let me know Zach would be shipping out my order. Hopefully I hear this week.
You have NO need to apologize! That is BEYOND POOR customer service. I ordered my lights online and received them within 100 hours, FROM CHINA, so I know they can do better.I apologize that is not my intentions. I posted this as it gave me some worry as well and hoping they work through whatever they need to and get back on track.