What footwork? You ordered a Chinese light, and you'll have it delivered to your door in about 2 weeks. That's pretty good. There is a US shipper, but he had some stuff going on for a few days.Sad part is it's in stock and shipped from Wisconsin from Zach. I never got any notification still today. I've had to do all the footwork. I honestly don't feel confident in the company if I have any issues with the lights. If you do then great. Do what you feel is right. Something isn't right but they aren't letting us know.
I don't use Noopsyche lights.
I think your expectations are out of whack. When you are paying for something, there's a triangle of Quality, Fast, and Price. If you want something that's high quality really fast, it has a high cost...like walking into a store and walking out with a Radion. You bought something that's pretty good quality, and it is still in the 'budget price' category compared to other reef lighting, so you have to be patient.