ExcellebtAll,
Like @mdbannister, I have a MindStream on order. Since there doesn't appear to be any good details outside what you can find on their website, I thought I would share some of the Q&A I received from their support staff on 7/10. FWIW: They "have" been reasonably responsive to email questions it just took me a while to find some time to post them here.
1. Is my account locked out if I don't replace the disk at 30 days?
You will never be locked out of your account. You will always have access to your historical data even if you do not keep your disc subscription active.
2. Is there a grace period after 30 days if I don't get the disk right away due to travel, shipping delays, life events, laziness, etc?
Every 30 we will be shipping you a new disc regardless of whether or not you install the disc immediately or wait. To ensure the highest level of accuracy and precision we encourage you to swap you your disc every time you receive a new one.
3. Will the unit only stop reporting at 30 days or am I locked out of the account somehow? Meaning can I still log in and see my old data or how will this work?
Assuming your account is active, the web app will always report data regardless of the disc that is on the monitor. Theoretically, you could use an old disc to report new results but as I mentioned in answer #2, a new disc will provide you with the best accuracy and precision.
4. Is there an export feature to download my data without the need to do a screenshot?
At this time we do not have the ability to export data. We have heard this feedback before and will look to add this feature in the future.
5. Do you plan to have some videos on how to set up the unit, and replace the disk?
Great question! We already have videos developed to assist with installation and other helpful topics. You will also receive a Setup Guide in your initial shipment that is very descriptive and should help get you set up with no issues.
6. Do you know if the beta testers plan to post on forums or post videos about their experiences?
Another great question! We hear this question a lot. The answer is YES! We are working on releasing these folks from their Product Testing Agreements very soon which will give them the ability to share their experiences with the masses. We understand that people interested in the MindStream Monitor will see tremendous value in hearing about beta tester experiences, and the beta tester reviews will carry a great deal more credibility than any marketing we would do ourselves.