Rehashing this topic…
I keep getting test b and etc c failures. Been through the troubleshooting process and had a question related to priming…
When you prime the reagents, ABC, should it include a sample “rinse” as part of the process between filling the curette with reagent?
I just did each individually, and noticed on the reagent primes, that it’s only filling and draining each reagent. There is no sample rinse involved. When I prime the sample, it fills the cuvette 2 times.
Is this normal?it would seem that a rinse between filling the cuvette with reagent would be part of the process.
Im about to reset the trident to factory and try again as I can’t think of anything else to try at this point.
FYI… I just had the trident replaced a few months ago back as part of the replacement option, so it shouldn’t have crapped out this soon, but it seems like it’s drawing sample, and each reagent as it should, so I can’t understand why test b and c would be failing constantly.