Tunze Osmolator 3

Brink1 · Mar 27, 2024

Hello,

I just purchased a Tunze Osmolator 3 last week, the green light stays on and the water level keeps dropping. The pump will not kick on to fill. Any suggestions? I already cleaned with Vinegar.

Thank you

rvitko · Mar 28, 2024

Can I get a photo of the controller/sensor? The clearer the better, there is a specific detail I am looking for with sensor/board line up. Is it possibly being used in an area with a growlight spectrum light?

Brink1 · Mar 29, 2024

Hello, thank you for responding so quickly. It is back in the return pump chamber of my ATO. Here are some photos. Thank you again for your help.

Brink1 · Mar 29, 2024

rvitko said:
Can I get a photo of the controller/sensor? The clearer the better, there is a specific detail I am looking for with sensor/board line up. Is it possibly being used in an area with a growlight spectrum light?

Attached are some photos above. Thank you.

gill7784 · Mar 29, 2024

Mine is doing the exact same thing. 1 week old and the light stays green despite a low level in my sump.

rvitko · Apr 1, 2024

In both cases, I need a photo just sitting on a table powered off, I am looking to see the circuit board alignment with the lens as well as any lens defects/blemishes. I will also need serial number and receipt to get them exchanged, can you please PM me this info and include your address. I assume that you have lifted them completely out of water as a test? It is difficult to perceive the water line with the light on for me looking at these photos. To be clear the pump should turn off and on a little below the middle point of the cone in the middle.