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It doesnt work with the classic apexWas reading online that it will connect via Link1. So does that mean I can run it on my classic version of apex ? Or do I have to buy the wifi version of the apex ?
Interesting - what are the blue dots with lines going up between 1400 and 1600 - what is the hatched box between 2030 a nd 2230? What caused the drop? Why was it not corrected? Why was it constantly rising between about 930 and 2000? (FWIW - I dont know the margin of error of this instrument - but I'm assuming the changes are 'significant' to the machineCase and point for me!
I probably should have clarified further... The Blue shaded periods indicts when my Calcium Reactor is running--- I do this because my reactor is oversized for my tank and can have a large impact if left on... Had I had some sort of Alk monitor to allow me to running it based off of consistent test (either a Alkatronic or Trident) I feel the stability would be much better. I typically have it on "auto" per my Apex but I turned it "on" because my alk tested lower than the previous day. This is in part a user error but some sort of Alk monitoring would have prevented me from having it in the "on" position to make up my lower alk and in turn dropping my PH.Interesting - what are the blue dots with lines going up between 1400 and 1600 - what is the hatched box between 2030 a nd 2230? What caused the drop? Why was it not corrected? Why was it constantly rising between about 930 and 2000? (FWIW - I dont know the margin of error of this instrument - but I'm assuming the changes are 'significant' to the machine
OH sorry - I didn't pay attention - I thought that was an alkalinity graph (i.e. that you were using an alkatronic).I probably should have clarified further... The Blue shaded periods indicts when my Calcium Reactor is running--- I do this because my reactor is oversized for my tank and can have a large impact if left on... Had I had some sort of Alk monitor to allow me to running it based off of consistent test (either a Alkatronic or Trident) I feel the stability would be much better. I typically have it on "auto" per my Apex but I turned it "on" because my alk tested lower than the previous day. This is in part a user error but some sort of Alk monitoring would have prevented me from having it in the "on" position to make up my lower alk and in turn dropping my PH.
No one to blame but myself but had I had an Alk monitor of some sort - I could have programmed to it to produce more consistent levels, while also not "Shooting in the dark" to raise my alk back up by leaving my reactor on too long. I have since made an adjustment to have PH report anytime it is lower than 8.05 moving forward but feel that if the Alk would have been monitored to some degree my mistake could have been avoided entirely.
No worries! trying to figure out if I need to get one or keep waiting for an announcement... I need a solution soon before I make a mistake that i cant bounce back from.OH sorry - I didn't pay attention - I thought that was an alkalinity graph (i.e. that you were using an alkatronic).
Jonas at Alkatronic is fantastic with support. I had a quick question for him, messaged him on the FB Alkatronic site, and he responded within minutes. Support is not an issue with Alkatronic.I vote wait for the Trident. For the simple assumption that they will have substantially more support and resources to help guide customers through troubleshooting or repairs when needed.
You said it yourself. You had only a "quick question." Eric was also very responsive btw.Jonas at Alkatronic is fantastic with support. I had a quick question for him, messaged him on the FB Alkatronic site, and he responded within minutes. Support is not an issue with Alkatronic.
You said it yourself. You had only a "quick question." Eric was also very responsive btw.
But when it comes down to diagnosing more complex issues with the unit (which is expected with first iterations of new products understandably), they fell short imo.
I spent (and have) 5+ days worth of fb messages and emails of proof that I tried everything they asked to diagnose it. I shipped my unit back once and it was supposedly repaired. Then other issues popped up once returned, so they requested me to ship it back.
A bigger shop with more resources would just ship me a new one with a return package for the older one. I'm over it already, but it was a PITA.