Waterbox shipping is slow

[Euphyllia098]

Unless u know a better tank. Ill cancel again lol

Innovative Marine, Cade, UNS, pretty much anyone else but Red Sea.

Waterbox is worth the wait, but if you cancelled I'd have to assume you'd be put at the back of the line, which wouldn't be ideal.

 

[NanoSteam]

Unless u know a better tank. Ill cancel again lol

Literally any other brand.

 

[Saltsavage504]

Yea im starting to read that. Trying To find a waterbox 110 in stock somewhere

 

[Saltsavage504]

Innovative Marine, Cade, UNS, pretty much anyone else but Red Sea.

Waterbox is worth the wait, but if you cancelled I'd have to assume you'd be put at the back of the line, which wouldn't be ideal.

Well I found a company that keeps waterbox stock in Florida and has the one I need so im gonna cancel again and reorder lol this time im going for waterbox marina x 110

 

[Mid_Reefkeeper]

Got my 150.4.

Took 121 days.

 

[Proud]

Literally any other brand.

try ESHOPPS Mariner, https://www.reef2reef.com/threads/eshopps-mariner-m70-eshopps-deskmate.1149797/

 

[gregoryalln854]

Update: my tank arrived broken so I’m back on the waiting list to get another waterbox. It looks like the next one will take just as long so maybe, just maybe I’ll have a tank 1 year after I ordered it. With that said the tank( even though broken) looks awesome

 

[W31Olds]

Update: my tank arrived broken so I’m back on the waiting list to get another waterbox. It looks like the next one will take just as long so maybe, just maybe I’ll have a tank 1 year after I ordered it. With that said the tank( even though broken) looks awesome

That's very disappointing to hear. Why wouldn't they Fast Track your replacement Tank? I have their largest Model that was ordered Nov 7th and expect to arrive (if I'm lucky) at the end of this month. Does this mean if by some chance it's damaged I would wait another 6 months? What would happen if yours leaked or mine? Yes, it's under Warranty, but who can keep livestock in holding Tanks for Months and Months on end?

 

[Proud]

Update: my tank arrived broken so I’m back on the waiting list to get another waterbox. It looks like the next one will take just as long so maybe, just maybe I’ll have a tank 1 year after I ordered it. With that said the tank( even though broken) looks awesome

heartbroken

 

[Euphyllia098]

That's very disappointing to hear. Why wouldn't they Fast Track your replacement Tank? I have their largest Model that was ordered Nov 7th and expect to arrive (if I'm lucky) at the end of this month. Does this mean if by some chance it's damaged I would wait another 6 months? What would happen if yours leaked or mine? Yes, it's under Warranty, but who can keep livestock in holding Tanks for Months and Months on end?

They are made in China, there is no real fast track because it has to come over on a boat unless of course they are in stock in the us. I shipping alone can take 2 months between customs, being stuck at ports etc.

 

[W31Olds]

I agree that it's made in China and even if they have it would take quite some time before the Customer gets the replacement. That being said, any business should have replacement parts held in inventory in locations where they do business (US, Europe,Asia,etc.) Glass Aquariums do occasionally have problems from leaking to shipping damage. This is a time sensitive Hobby so getting any part including a replacement for a leaking or damaged Aquarium should happen in days, not months.

 

[Proud]

They are made in China, there is no real fast track because it has to come over on a boat unless of course they are in stock in the us. I shipping alone can take 2 months between customs, being stuck at ports etc.

Look at the ESHOPPS Mariner tanks, they're only one Made in Vietnam. I think is way better than China as far as quality goes.

 

[Euphyllia098]

Look at the ESHOPPS Mariner tanks, they're only one Made in Vietnam. I think is way better than China as far as quality goes.

Got to be honest, I don't think the quality would be any better then Waterbox. I've gotten 2 tanks from them now and they were flawless.

The most recent one was a custom build and the dimensions of the finished tank matched exactly. I mean exactly. Most tanks on the market that I've seen, especially custom, are close dimensions, aka maybe +/- 1/16" or more. This is because things like the thickness of the glass varies, thickness of the silicone etc. need to be considered. So you might cut the glass the exact dimensions, but if you're silicone seams add 1/32" or more per side depending on the tank size then it'll be slightly larger.

I was expecting some variation before I got the tank but it was exact! The glass was perfect. Even the supplied plumbing was perfect. It all fit exactly as planned on my custom built aluminum extrusion stand.

Now I'm not saying the IM tanks aren't good, but they are not better, they might be equal, but there's nothing Waterbox could have done better as far as build quality.

 

[Saltsavage504]

They are made in China, there is no real fast track because it has to come over on a boat unless of course they are in stock in the us. I shipping alone can take 2 months between customs, being stuck at ports etc.

Man I was 5 weeks in on my 65.4 plus then after researching and all I didn't want the stuff that was coming with it. Like the lights I got 2 xr 15s I hate the Nero 5 I got mp 40s the heater sucked. So I canceled order and ordered another red sea researching they bust and canceled that one now im back on waterbox waiting list for a 110.4 now though. So I got bigger . Wife got me a fluval 13.5 with 2 clowns a goby a shrimp and mandarin with 17 corals to keep me busy till waterbox comes. Been going great so far. Corals growing good. Duncan's. Goni.torches hammer tips and a few other ones I can't remember

 

[Mike_Coral]

Just got mine (Waterbox 190.5). Took about 130 days...

 

[TDehler]

Just got mine (Waterbox 190.5). Took about 130 days...

Congrats on finally getting it, I’m on day 82 right now but estimated a delivery date of middle of next month(roughly 40 more days). Did you ever get a delivery estimate before yours was delivered and was it close to that estimate?

 

[Mike_Coral]

Congrats on finally getting it, I’m on day 82 right now but estimated a delivery date of middle of next month(roughly 40 more days). Did you ever get a delivery estimate before yours was delivered and was it close to that estimate?

I was given three delivery estimates...

 

[gregoryalln854]

That's very disappointing to hear. Why wouldn't they Fast Track your replacement Tank? I have their largest Model that was ordered Nov 7th and expect to arrive (if I'm lucky) at the end of this month. Does this mean if by some chance it's damaged I would wait another 6 months? What would happen if yours leaked or mine? Yes, it's under Warranty, but who can keep livestock in holding Tanks for Months and Months on end?

I have been putting pressure on them but the last update I got, as of last week, they said 6-8 months. That will be 18 months from purchase date. I’m currently approaching the one year mark.

 

[gregoryalln854]

I was given 17 delivery estimates for the first tank one.

 

[NanoSteam]

I have been putting pressure on them but the last update I got, as of last week, they said 6-8 months. That will be 18 months from purchase date. I’m currently approaching the one year mark.

Wow.... you could have had a custom tank made twice... maybe three times.