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Hospitality AwardBuild Thread Contributor
All delivery trucks have GPS devices on them to track activity. I have noticed that some are taking pictures of the delivery point. Have faith that it will turn up and one of the companies will take care of you.Just curious if someone has dealt with this before and how it went?
Ordered a protein skimmer because mine broke and i need one asap.
Was expecting delivery today. UPS tracking showed it as delivered and dropped at front door. Well not my front door.
And i know it was the UPS delivery persons mistake because i also had another package supposed to arrive today from a different vendor.
Both show delivered at front door at the same time. The delivery person obviously was careless and dropped them at someone else's house.
I opened a claim with UPS. BRS is closed so I cant talk to anyone there.
UPS is really useless - how hard can it be to contact the driver, or check where he really dropped them off?
But nope - as per UPS it can take 14 business days for the claim to go through.
I really cant go without a skimmer for that long. My faith in humanity is very low. The possibility of whoever got the packages doing the right thing and dropping them off to the correct address is something I highly doubt will happen. Its been about 6 hours and they haven't yet. People continue to disappoint me.
The totally careless UPS delivery person and the "neighbor" who got the packages.
Will BRS send me another? Or am I completely screwed?