Buyer asking for refund after sale

[Tuan’s Reef]

Recently sold a Trident and the buyer messages me asking for a refund. Unit was fully assembled when I sent it. The buyer send me pictures of the entire unit disassembled. Not even sure why someone would do that. What would you do? It’s only $300 unit and not worth my time to fight

 

[hexcolor reef]

Them taking apart the unit voids any conversation about possible return

 

[Tuan’s Reef]

The dude has the gall to say he is not comfortable reassembling a unit he himself took apart. what the heck?

 

[twentyleagues]

I'd say "you took it apart its yours."

 

[Reefer Matt]

Recently sold a Trident and the buyer messages me asking for a refund. Unit was fully assembled when I sent it. The buyer send me pictures of the entire unit disassembled. Not even sure why someone would do that. What would you do? It’s only $300 unit and not worth my time to fight

Sounds like they want the money and the Trident. May be a different Trident pictured. They will most likely file a claim regardless, and get their money back either way.

 

[exnisstech]

Tell them to go pound salt. Keep pics of before and after. It's a matter of principle IMO. If you let them screw you they will continue to do it to others. Stories like this are why I stopped selling online. Way too many self centered idiots these days.

 

[hexcolor reef]

The dude has the gall to say he is not comfortable reassembling a unit he himself took apart. what the heck?

Sounds like they want the money and the Trident. May be a different Trident pictured. They will most likely file a claim regardless, and get their money back either way.

that’s what I’m thinking, different unit and or they used parts to renew their own

 

[spsick]

People are so slimy!

 

[Tuan’s Reef]

I send a fully assembled unit and this is the pic the buyer sent me today. The dude put in a dispute before I even had a chance to respond. Who does that? I've been buying and selling with Paypal for over 20 years and never had a single problem until now. I buy and sell 10's of thousands yearly.

 

[00W]

that’s what I’m thinking, different unit and or they used parts to renew their own

Would be the only reason to take it apart in the first place.

 

[spsick]

Super frustrating. You have to sell as “goods and services“ which gives all the protection to the buyer and none to the seller it seems.

I’ve been on both sides of it though, so I don’t know what the answer is.

 

[neonreef3d]

He may have used your unit to remove an internal part and exchanged it for a unit that needed it.

Anytime you sell anything like this, make a video that shows that its working, then pack it while recording the video, and specify that the sale is final....

Too much scamming going on online. Sellers beware.

 

[Tuan’s Reef]

Who would even consider to buy the unit above in that state? I wouldn't pay $50 for a disassembled unit like this. Unbelievable

 

[Tuan’s Reef]

yep, I've been scammed, the dude gets the good guts of my unit. lol what a Loser

 

[Reefer911]

I hate the thought of having to deal with PayPal on any kind of claim. Do they take money from your account if a claim is made against you?

 

[YOYOYOReefer]

I’m now banned from eBay because the buyer pulled a stunt like this. My store was doing over 500 sales a month for 10 plus years but eBay backed a sketchy buyerover a solid seller.

 

[Reefer911]

yep, I've been scammed, the dude gets the good guts of my unit. lol what a Loser

Wait, what??

 

[Reefer Matt]

There seems to be no incentive for online selling anymore, imo.

 

[Tuan’s Reef]

I believe the buyer bought my unit and swap it out with his broken parts. How would all that stuff fit in a box that is just big enough to hold a fully assembled unit

 

[piranhaman00]

I only sell with Venmo or friends and family because of this.