Exact iDip Digital Water Testing

[Rst]

Yes I am working on a way to have this sent to you because you are in Canada. We don't typically send USPS to Canada.

Ok thanks. Hope you can resolve this shortly.
Ron

 

[Dustin A.]

I bought this at MACNA this past year and the tests seem fine but the app has issues. Will eXact be doing an update to the app any time soon? I wish the app would have some error handling in it and also say something like <1ppm (or whatever the low end is) instead of LO; same goes for the high end. Also, have the number count down instead of up waiting 10 mins for a nitrate test and not knowing if it'll be done in 1 minute, 2, 5, or 10 is frustrating. I have other suggestions, but these are my top complaints.

 

[lnevo]

Just thought I’d share a round of comparisons I did tonight. I was trying out the new Hanna salinity meter and bought some new reagents for my alk and phosphate meter.

Salinity
Refractometer - 35, 35, 35
Icecap - 33.4, 33.4, 33.4 (calibration - 32.5)
Hanna - 35.5 , 35.6 , 35.4

Alk
Hanna - 135, 136, 137
Idip - 120, 120, 123
KH Guardian - 143, 148, 143

Phosphate
Hanna .37, .38, .34
Idip .39, .38, .34

I totally didn’t expect these :)

I have to say that the idip was way easier for the phosphates and so much simpler for alk.

Love how quick I was able to take 3 alk readings versus the hanna. I would setup the hanna for phosphate, do the idip phosphate and get a result from the idip before the hanna. Lol

 

[Timrpn]

Is there a way to have the results export into apex fusion?

 

[Timrpn]

Sent a PM. @eXact iDip®

 

[Timrpn]

Concerned about the ALK test. My Hanna checker says it is 9.2 when doing idip is comes back at 7.84, i did this test 3 times and came back all around the same.

 

[gus6464]

Concerned about the ALK test. My Hanna checker says it is 9.2 when doing idip is comes back at 7.84, i did this test 3 times and came back all around the same.

So why do you think the idip is wrong vs the Hanna?

 

[Timrpn]

So why do you think the idip is wrong vs the Hanna?

It is a 1.36 dkh difference between the 2.

 

[gus6464]

It is a 1.36 dkh difference between the 2.

K I guess my question is what do you think it should be? Where the Hanna is or the idip?

 

[Timrpn]

I have been using Hanna for about 6 months. Just got the iDip. Was expecting them to be the same. Or within .5 of each other. I know there are variances. But I would think a 1.3 variance

 

[gus6464]

I have been using Hanna for about 6 months. Just got the iDip. Was expecting them to be the same. Or within .5 of each other. I know there are variances. But I would think a 1.3 variance

That's not uncommon for different brands to be all over the place in alk. My idip was never the same as my Hanna which was never the same as my red sea. Unless the numbers are way way off don't worry about it and pick a test as your baseline and keep the alk consistent based on that test alone.

 

[AngieRN23]

Calibration Verification Keys have been sent to everyone has contacted me thus far.

I need one please. [email protected]

 

[Rst]

I need one please. [email protected]

Claiming that they have sent Calibration Verification Keys to everyone that requested one is NOT true. They did NOT send one to me after my request was made back in Nov 2018. I never received any calibration keys after privately sending my address to iDip after they asked for it. They made some excuse that they were having trouble sending it to me because of problems they were having sending it across the Canadian border(I live in Toronto, Ontario CANADA).

Really sad, after spending over $500 (Canadian) for their 570 Marine Starter kit. Hope you don’t live across the Canadian border as they don’t appear to want to support Canadian customers.

 

[Timrpn]

Claiming that they have sent Calibration Verification Keys to everyone that requested one is NOT true. They did NOT send one to me after my request was made back in Nov 2018. I never received any calibration keys after privately sending my address to iDip after they asked for it. They made some excuse that they were having trouble sending it to me because of problems they were having sending it across the Canadian border(I live in Toronto, Ontario CANADA).

Really sad, after spending over $500 (Canadian) for their 570 Marine Starter kit. Hope you don’t live across the Canadian border as they don’t appear to want to support Canadian customers.

I got mine. I live in sarnia, Ont. I sent a Pm to them on here and I got it 2 weeks later.

 

[Cliff717]

Not gotten one either. I have give up on this thing; it is sitting under my bench in my fish room. I haven’t looked at it for months. It’s an awesome idea I just wish they had a product that actually worked

 

[ravi197699]

Hello guys, I got my tank up and running and now I want to start testing water parameters and I have invested in iDip sometime back and I am planning to get refill kit for strips for Cacium, Alk, Nitrate, Phosphate from exact iDip, Just want to get feedback for exact idip, I bought this sometime back and I am sure there have been improvements made to this product.. please advise!

 

[lnevo]

Hey ravi, Get the full replacement reagents. Make sure to read the updated instructions, especially for the cal and hardness. Make sure to use also the latest test in the app. There should be Alkalinity 2 and Ultra-High Hardness. I've been getting extremely consistent results. Your new tank is looking hot btw :)

 

[ravi197699]

thank you lnevo, what tests do you run on exaxt idip? I want to be able to test calcium, alk, magnesium, nitrate, phosphate.

 

[Timrpn]

I just wish they would say to put an exact amount of water in the cell. If it is full to the brim i get 1 number, in the video they show them filling it and then pour a bit out? Confuses me. I get 2 totally different readings when taking some out. with Ca they say to put in 3.8mls of water. I wish it was a specific for all tests

 

[ravi197699]

I agree with you, Videos are confusing, I am very sure that no test kit are going to give us same reading but as long as parameter are close to what is in the tank i am ok, i just want to make sure that reefers are using this product and getting fair results, i don't want to invest in buying strips and they money is down the drain...