Yep - I still cannot connect it to the wifi either. I do not know if I can correct the issue once I get connected to the wifi but right now... this is a huge PITA. Thankfully, all that is in the tank is sand and rock. If I had corals in there and it does this, I will blow them to bits. We've had three brown outs in two days. I was not home for the first one. It freaked my husband out.... all he heard was the massive sucking sound from the siphon on the main drain ... followed by watching the sump level rapidly rise. Thankfully power kicked back on before he had the chance to see how high the water would go. Unfortunately, the pump came back on at 100% (not 30% as I had manually set it). He said it came out like a fire hose.
Either I get this fixed or I need to get a battery back up or I switch brands.
My son in law is going to stop by tomorrow. I call him my millennial tech support. If he can't get it hooked up to the wifi then I'm getting on the phone with BRS.