Hello,
Wondering if any of you have your P4 controller running on large tanks? I have a 220 with about 250 gallons total water volume. I few months ago I had a problem where the plug on my heater fused to the outlet on my powerbar. I sent it in for repair. I was told the issue was likely caused by humidity or water getting in the outlet causing the plug to fuse together. Although I did not agree, I bit the bullet and purchased another powerbar at a discount.
Yesterday I submitted a new ticket to GHL support for a similar issue. This time, the same outlet (S1 controlling heaters) just flat out quit working. The LED indicator does not come on even when the port is set to "Always On" and no power is supplied to the outlet.
The first time the issue occurred I had a single Finnex Titanium 800W heater plugged into the outlet. Because I'm certain water did not touch that outlet I wanted to do a bit of troubleshooting on my own so I replaced the finnex with an inkbird controller and 2 x 250W ebo Jager heaters.
Somehow the outlet controlling my heaters seems to continually have issues. Wondering if anyone else out there has a similar problem or can help me figure out what's going on. Support keeps telling me I must have done something to damage this outlet and I'm asked to buy a new power bar.
The power bar is on the far end of a 72" stand completely opposite of a 36" sump (lots of distance to ensure no salt creep / splashing etc).
Thanks,
Ben
Wondering if any of you have your P4 controller running on large tanks? I have a 220 with about 250 gallons total water volume. I few months ago I had a problem where the plug on my heater fused to the outlet on my powerbar. I sent it in for repair. I was told the issue was likely caused by humidity or water getting in the outlet causing the plug to fuse together. Although I did not agree, I bit the bullet and purchased another powerbar at a discount.
Yesterday I submitted a new ticket to GHL support for a similar issue. This time, the same outlet (S1 controlling heaters) just flat out quit working. The LED indicator does not come on even when the port is set to "Always On" and no power is supplied to the outlet.
The first time the issue occurred I had a single Finnex Titanium 800W heater plugged into the outlet. Because I'm certain water did not touch that outlet I wanted to do a bit of troubleshooting on my own so I replaced the finnex with an inkbird controller and 2 x 250W ebo Jager heaters.
Somehow the outlet controlling my heaters seems to continually have issues. Wondering if anyone else out there has a similar problem or can help me figure out what's going on. Support keeps telling me I must have done something to damage this outlet and I'm asked to buy a new power bar.
The power bar is on the far end of a 72" stand completely opposite of a 36" sump (lots of distance to ensure no salt creep / splashing etc).
Thanks,
Ben