ReefBot Lab: The Newest All-In-One Automated Water Tester from Reef Kinetics!

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TABrendle

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Hello,

Sorry for the confusion, the "Solution" tab you are on is dedicated to the dosers' users. Please press the top left option button and go to "Device RK..." to manage and view the existing tests.

You can check this video for a full tutorial on the app:

Regards,

Thank you for your quick response. I will try this as soon as I get home.
 

Al Slepian

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Reef Kinetics Logo-1 (1).png
Introducing the ReefBot Lab - Your Ultimate Tank Parameter Stabilizer!

We are thrilled to announce that the ReefBot Lab is now in stock and ready to be shipped out! Designed to create a healthier ecosystem for your precious corals and fish, this advanced device will revolutionize the way you monitor your tank's parameters.

With its 12 vials slots, the ReefBot Lab can swiftly and efficiently test all the essential parameters of your tank, surpassing its predecessor in speed, accuracy, and maintenance.

DSC_2620-Edit.jpg


Upgraded Features:

1. Enhanced Needle Reach: The needle of the ReefBot Lab is now capable of reaching most reagents in the vials, allowing you to perform more tests before needing to refill.

2. Design Upgrade: Major changes have been made to give the ReefBot Lab a smoother and more refined look compared to the older model ReefBot.

3. Convenient Reset Button: We have added a reset button to the ReefBot Lab, providing you with additional control and ease of use.

4. Device communication - 0/10V communication protocol for 3rd party devices.

5. Upgraded Actuator: Our new mechanical design enables the ReefBot Lab to test your tank's parameters and deliver results even faster than its predecessor. The actuator has been enhanced for enhanced durability and reliability.

6. Dosing Syringe: Say goodbye to calibrations! The new dosing syringe allows more precision in collecting sample water without the need to calibrate the pumps regularly.

7. Unmatched Precision: The ReefBot Lab offers higher resolution titration tests with an impressive precision of 0.001 milliliter (1μl), ensuring utmost accuracy in your parameter measurements.

8. Whisper-Quiet Operation: We understand the importance of maintaining a peaceful environment for your tank, which is why the ReefBot Lab operates even more quietly, ensuring minimal disruption.

9. Compatibility: The ReefBot Lab offers compatibility with even more parameters and test kits compared to the older versions. With over 100 compatible test kits from the most popular and accessible brands and the capability to test more advanced parameters like Silicate and Iron.

10. Safety and water proof: Experience enhanced safety and peace of mind with the ReefBot Lab, as it features built-in mechanism monitoring and instant notifications for hardware issues, while its waterproof design ensures protection for sensitive components.

11. Ethernet Port: Overcome distance limitations with the ReefBot Lab's Ethernet port, providing a reliable connection option when your WiFi signal is distant or unstable.

12. Effortless Maintenance Alerts: Stay informed effortlessly with the ReefBot Lab's mobile app, which detects and notifies you when it's time to refill the vials, RO container, or empty the waste container, ensuring smooth operation without interruptions.

13. Automatic Updates: We are currently adding new features and adjustments and compatible tests, no need to worry about doing anything as the device automatically updates its settings.
DSC_2692.jpg


ReefBot Lab Features:

- Monitor Multiple Parameters: The ReefBot Lab employs a reagent-based method to autonomously measure various parameters in both freshwater and saltwater tanks. It currently measures Alkalinity (Alk), Calcium (Ca), Magnesium (Mg), Nitrate (NO3), Phosphate (PO4), Nitrite (NO2), Ammonia (NH3), Copper (CU), Iodine (I2), General Hardness (GH), pH, Iron (Fe), Silicon Dioxide (SiO2), Carbon Dioxide (CO2), with more parameters regularly added.

- Compatible with Leading Test Kits: The ReefBot Lab is designed to work seamlessly with reagent test kits from renowned brands such as Salifert, Elos, RedSea, Giesemann, Tropic Marin, Fauna Marin, API, JBL, NTLABS, Sera, NYOS, Aquaforest, Monitor, and Colombo. Switching between kits is as simple as selecting the brand and parameter on our intuitive mobile and web application.

- Controlled via Reef Kinetics Cloud Controller App: With the Reef Kinetics Cloud Controller App, you can effortlessly control the ReefBot Lab from anywhere in the world. The user-friendly interface allows you to schedule and run tests, view all results, and receive timely alerts when new test results are available.

- Easy Setup for Any Tank: Installing the ReefBot Lab is a breeze. Simply immerse the inlet tube in your tank, connect the RODI tube and waste containers, and connect the device to the internet through any Wi-Fi or Ethernet network.

DSC_2696.jpg


To celebrate it together, we are offering an exclusive 20% discount to customers who use the promo code "reef2reefrkl" during the purchase.

Don't miss out on this opportunity to elevate your aquarium experience!

So I ordered one, set it up and the only test that works is pH. Customer support blames everything on user error, but I followed the instructions, changed out reagent, changed out needles and bottles, added the reagent daily mixing regimens and still it doesn't work. And now customer service has stopped responding. How do I get a replacement or a refund? I feel totally ripped off right now.
 

BeanAnimal

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Just keep after them. Be warned, if you complain on the FB group the fanboys and fangirls will complain and you will get banned.

Good luck. I gave up, but other people are happy.
 
OP
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Reef Kinetics

Reef Kinetics

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So I ordered one, set it up and the only test that works is pH. Customer support blames everything on user error, but I followed the instructions, changed out reagent, changed out needles and bottles, added the reagent daily mixing regimens and still it doesn't work. And now customer service has stopped responding. How do I get a replacement or a refund? I feel totally ripped off right now.
Hello Alan! We are sorry to hear this. Our Support team has sent an email requesting your availability for a call to discuss and resolve your issues. We apologize for any delay in response and appreciate your patience.

Thank you and have a great day!
 

Al Slepian

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Finally had a video call with Reef Kinetics. Turns out, my unit shipped without the set-up instructions (how do you know what you're missing?) and the video-blog set-up I followed neglected to include adding magnets to the RO and color test chambers. Hady figured this out (since the pH test worked) and I have now re-run Nitrate and gotten a real response. Looks like problem solved!
 
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Reef Kinetics

Reef Kinetics

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Finally had a video call with Reef Kinetics. Turns out, my unit shipped without the set-up instructions (how do you know what you're missing?) and the video-blog set-up I followed neglected to include adding magnets to the RO and color test chambers. Hady figured this out (since the pH test worked) and I have now re-run Nitrate and gotten a real response. Looks like problem solved!
Hello Alan! Great news, we are glad that worked. Have an amazing day!
 

DEGREGORIIS

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Reef Kinetics Logo-1 (1).png
Introducing the ReefBot Lab - Your Ultimate Tank Parameter Stabilizer!

We are thrilled to announce that the ReefBot Lab is now in stock and ready to be shipped out! Designed to create a healthier ecosystem for your precious corals and fish, this advanced device will revolutionize the way you monitor your tank's parameters.

With its 12 vials slots, the ReefBot Lab can swiftly and efficiently test all the essential parameters of your tank, surpassing its predecessor in speed, accuracy, and maintenance.

DSC_2620-Edit.jpg


Upgraded Features:

1. Enhanced Needle Reach: The needle of the ReefBot Lab is now capable of reaching most reagents in the vials, allowing you to perform more tests before needing to refill.

2. Design Upgrade: Major changes have been made to give the ReefBot Lab a smoother and more refined look compared to the older model ReefBot.

3. Convenient Reset Button: We have added a reset button to the ReefBot Lab, providing you with additional control and ease of use.

4. Device communication - 0/10V communication protocol for 3rd party devices.

5. Upgraded Actuator: Our new mechanical design enables the ReefBot Lab to test your tank's parameters and deliver results even faster than its predecessor. The actuator has been enhanced for enhanced durability and reliability.

6. Dosing Syringe: Say goodbye to calibrations! The new dosing syringe allows more precision in collecting sample water without the need to calibrate the pumps regularly.

7. Unmatched Precision: The ReefBot Lab offers higher resolution titration tests with an impressive precision of 0.001 milliliter (1μl), ensuring utmost accuracy in your parameter measurements.

8. Whisper-Quiet Operation: We understand the importance of maintaining a peaceful environment for your tank, which is why the ReefBot Lab operates even more quietly, ensuring minimal disruption.

9. Compatibility: The ReefBot Lab offers compatibility with even more parameters and test kits compared to the older versions. With over 100 compatible test kits from the most popular and accessible brands and the capability to test more advanced parameters like Silicate and Iron.

10. Safety and water proof: Experience enhanced safety and peace of mind with the ReefBot Lab, as it features built-in mechanism monitoring and instant notifications for hardware issues, while its waterproof design ensures protection for sensitive components.

11. Ethernet Port: Overcome distance limitations with the ReefBot Lab's Ethernet port, providing a reliable connection option when your WiFi signal is distant or unstable.

12. Effortless Maintenance Alerts: Stay informed effortlessly with the ReefBot Lab's mobile app, which detects and notifies you when it's time to refill the vials, RO container, or empty the waste container, ensuring smooth operation without interruptions.

13. Automatic Updates: We are currently adding new features and adjustments and compatible tests, no need to worry about doing anything as the device automatically updates its settings.
DSC_2692.jpg


ReefBot Lab Features:

- Monitor Multiple Parameters: The ReefBot Lab employs a reagent-based method to autonomously measure various parameters in both freshwater and saltwater tanks. It currently measures Alkalinity (Alk), Calcium (Ca), Magnesium (Mg), Nitrate (NO3), Phosphate (PO4), Nitrite (NO2), Ammonia (NH3), Copper (CU), Iodine (I2), General Hardness (GH), pH, Iron (Fe), Silicon Dioxide (SiO2), Carbon Dioxide (CO2), with more parameters regularly added.

- Compatible with Leading Test Kits: The ReefBot Lab is designed to work seamlessly with reagent test kits from renowned brands such as Salifert, Elos, RedSea, Giesemann, Tropic Marin, Fauna Marin, API, JBL, NTLABS, Sera, NYOS, Aquaforest, Monitor, and Colombo. Switching between kits is as simple as selecting the brand and parameter on our intuitive mobile and web application.

- Controlled via Reef Kinetics Cloud Controller App: With the Reef Kinetics Cloud Controller App, you can effortlessly control the ReefBot Lab from anywhere in the world. The user-friendly interface allows you to schedule and run tests, view all results, and receive timely alerts when new test results are available.

- Easy Setup for Any Tank: Installing the ReefBot Lab is a breeze. Simply immerse the inlet tube in your tank, connect the RODI tube and waste containers, and connect the device to the internet through any Wi-Fi or Ethernet network.

DSC_2696.jpg


To celebrate it together, we are offering an exclusive 20% discount to customers who use the promo code "reef2reefrkl" during the purchase.

Don't miss out on this opportunity to elevate your aquarium experience!

Removed reply intentionally
 
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Managing real reef risks: Do you pay attention to the dangers in your tank?

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  • I pay no attention to reef risks.

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