Trident FAQ

[Reefpuck]

Is there an updated release date? Before/after Q2 2019?

I think your answer is in what you quoted. ;)

 

[Zaireguy]

Hopefully some news soon!!! 2nd q of 2018 is long past

 

[MyReefRobbedMe]

 

[stacksoner]

Nailed it. I text my LFS people this every day!!

 

[Zaireguy]

Epic

 

[Terence]

Shhh... don’t tell anyone but some Trident update news will be on Tuesdays livestream episode of #LetsTalkReef. We are going to have some special guests. As always, subscribe to our YT channel and like our FB page, both with alerts, so you don’t miss these shows.

More details to be announced on Monday.

 

[Silver14SS]

Just my luck, I ordered an Alkatronic last week ;Dead

I'm still looking forward to updates!

 

[Jamie7907]

The Alkatronic is great. Much more useful than the trident will be I believe as it’s not just a tester it can actually do something when stuff goes awry. I think the trident will be ok bit more expensive to do less.

 

[stacksoner]

The Alkatronic is great. Much more useful than the trident will be I believe as it’s not just a tester it can actually do something when stuff goes awry. I think the trident will be ok bit more expensive to do less.

I don't really understand what the value of conducting one test is, particularly as it relates to making a diagnosis or having your system dose/turn on/off equipment in attempt to correct itself.

I think that Trident will be transformational in ways that people aren't discussing yet. For example: every coral vendor has a 5-10 day money back guarantee. With Triton, I believe that hobbyists will be able to demand that these Guarantees are extended to 30+ days once we can furnish a comprehensive, holistic apex log that shows our water parameters were stable and within approved ranges.

 

[Zaireguy]

Waiting for the new update i have a alkatronic in my shopping cart...going to wait till tuesday and see what is said

 

[Water Dog]

For example: every coral vendor has a 5-10 day money back guarantee. With Triton, I believe that hobbyists will be able to demand that these Guarantees are extended to 30+ days once we can furnish a comprehensive, holistic apex log that shows our water parameters were stable and within approved ranges.

Good luck with that “demand”. From a business owner’s perspective, that’s a pretty tall ask IMO.

 

[Jamie7907]

I don't really understand what the value of conducting one test is, particularly as it relates to making a diagnosis or having your system dose/turn on/off equipment in attempt to correct itself.

Well for starters it’s the one test that matters the most. Calcium can be too high or low with no real detrimental effect other than slowed growth when levels are low. With a calcium reactor both alkalinity and calcium are dosed at the correct ratio and only minor corrections may need to be made, say once a month if even that often. Magnesium is slightly different in that elevated levels will kill sps, however it’s uptake is extremely slow and monthly adjustments are sufficient in 95% of systems.

Dosing pumps change things up a bit as you have to dial each one in independently but you still don’t really need to test calcium or magnesium that often, say weekly for calcium and monthly for magnesium should be fine. Personally in the last two years since the first alkalinity tester came out I’ve moved to only testing calcium and magnesium once a month at most with no issues.

I think that Trident will be transformational in ways that people aren't discussing yet. For example: every coral vendor has a 5-10 day money back guarantee. With Triton, I believe that hobbyists will be able to demand that these Guarantees are extended to 30+ days once we can furnish a comprehensive, holistic apex log that shows our water parameters were stable and within approved ranges.

Naive at best lol. To think this is just sad and is indicative of a overall lack of understanding of both the business model and how little impact the 3 results have on overall coral health. Alkalinity is unarguably the most important of the three, however even if all three were “perfect” this says nothing of overall water quality, no nitrates, phosphates, heavy metals, etc. also no mention of lighting, flow or any number of other factors such as stray electricity, placement, troublesome fish or inverts that can push an already stressed coral over the edge.

I think the trident will be of the best value to those who utilize two part dosing. For those of us running a calcium reactor it’s pretty much just bells and whistles but not needed. I’ve had all the alkalinity controllers out and will get the trident as well even though it’s not a controller. All said I do look forward to hearing how demanding coral vendors give you a 30 day guarantee goes.

 

[stacksoner]

Naive at best lol. To think this is just sad and is indicative of a overall lack of understanding of both the business model and how little impact the 3 results have on overall coral health. Alkalinity is unarguably the most important of the three, however even if all three were “perfect” this says nothing of overall water quality, no nitrates, phosphates, heavy metals, etc. also no mention of lighting, flow or any number of other factors such as stray electricity, placement, troublesome fish or inverts that can push an already stressed coral over the edge.

I think the trident will be of the best value to those who utilize two part dosing. For those of us running a calcium reactor it’s pretty much just bells and whistles but not needed. I’ve had all the alkalinity controllers out and will get the trident as well even though it’s not a controller. All said I do look forward to hearing how demanding coral vendors give you a 30 day guarantee goes.

I believe that when the more progressive, transparent, relationship-focused vendors of higher priced unique corals (ex Battlecorals, WWC, Vivid) begin doing this, it will create clear differentiations in a marketplace that's just figuring out that competition isn't limited to price.

 

[stacksoner]

Good luck with that “demand”. From a business owner’s perspective, that’s a pretty tall ask IMO.

We already see it happening. For example: Jason Fox guarantees his corals up until the day they arrive. Vivid offers "arive alive and live for 15 days or we will issue a refund". And this is why Vivid is able to sell Jason Fox corals (with identical names) for the same price as him.

 

[stacksoner]

Would you consider extending your product guaranty to 30 days pending your confirmation of a purchaser's Apex log reporting: Mag, Alk, Cal, Temp, Salinity, and ORP were all within your recommended ranges during that time frame?

@Battlecorals @WWC @Vivid Aquariums

 

[Water Dog]

This is the typical attitude of a customer who wants blood from stone, but then complains about everything being so expensive. I will agree to disagree with the validity of your “demands” from coral retailers as a result of the miracle of the yet to be seen Neptune Trident.

I do look forward to the upcoming announcements from Neptune in regards to their progress, their vision for the Trident’s functionality and any potential release date.

 

[Reefpuck]

The Alkatronic is great. Much more useful than the trident will be I believe as it’s not just a tester it can actually do something when stuff goes awry. I think the trident will be ok bit more expensive to do less.

Not sure I follow...why wouldn't the Trident be more useful than just a tester? There's probably all sorts of programming that we'll be able to do to control equipment/dosing/etc, based on the daily test results.

I think it's going to be much more than just a "tester".

 

[Water Dog]

Neptune has previously said the the Trident at this point is just a monitor. It seems that whatever data is gleaned from the Trident should be able to to used for programming, but this has been pure conjecture on our part. We haven’t heard anything definitive on programming using Trident data points from Neptune as yet as they’ve been pretty vague on that, as well as on any integration plans for control capabilities with the DOS.

 

[stacksoner]

This is the typical attitude of a customer who wants blood from stone, but then complains about everything being so expensive. I will agree to disagree with the validity of your “demands” from coral retailers as a result of the miracle of the yet to be seen Neptune Trident.

I do look forward to the upcoming announcements from Neptune in regards to their progress, their vision for the Trident’s functionality and any potential release date.

You lost me here. How would this impact a vendors profit margins? They aren't paying for my apex equipment. They're only looking at a verifiable report in the case of a claim to see if a customer's reported apex param test showed a reason why the corals died.

 

[bubbaque]

I know this is getting way off topic but alk is not the only reason a coral dies.