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My dealer is talking with them right now. They don't even reply my email anymore. I saw all the youtuber posting awesome videos about their beautiful waterbox tank, but when I pull the trigger it's another story. I didn't pay it with my credit card... I know my dealer for a long time, he's trying his best to help me.Are you able to talk to the dealer that sold it to you ? Otherwise I would suggest doing a chargeback with your credit card.. thank god I went with innovative marine for my 170G- it’s perfect and their customer service is top notch.
I was looking at Innovative Marine Lagoon EXT 150, a bit cheaper, if you factor in the sump and plumbing cost is almost the same. Glad you are happy with your tank, I'm not sure if I can just return the thing and order an Innovative Marine Lagoon EXT 150 from the same dealer.