Neptune Apex & the worst customer service/experience of all time..

Itsander

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It's a brand new unit very disappointed, besides I totally forgot to mention that this is the second trident I have, the first one I have to send it back , paid for the repair and at the second month of used it broke again, so portal , costumer support and telephone It's the same for me and believe me I've been using Apex for more that 7 years, but it's really frustrating the system they have to fix an equipment.
 

When to mix up fish meal: When was the last time you tried a different brand of food for your reef?

  • I regularly change the food that I feed to the tank.

    Votes: 45 21.3%
  • I occasionally change the food that I feed to the tank.

    Votes: 73 34.6%
  • I rarely change the food that I feed to the tank.

    Votes: 70 33.2%
  • I never change the food that I feed to the tank.

    Votes: 19 9.0%
  • Other.

    Votes: 4 1.9%
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