Discussion in 'Bulk Reef Supply' started by ibondy, May 28, 2019.
This is not a preorder it is a waiting list
No problems works fine
Works fine unrefrigerated
How about Reagent Fluid Refills nothing posted on your website
How do you know this - I clicked on both links provided - and both say - 'these are a pre-order'. I dont see any way to get on a 'waiting list' unless that is a 'wishlist'.?
Right now refills are only available directly from Neptune, but they are available and in stock. Neptune says they hope to have them available from resellers ‘soon’ whenever that is.
BRS is not creating a preorder list. Those other two are doing it and should not be.
Head over to the Trident product page and there will now be a sign up link at the top of the product description
Done. Took me a second to find it but once I re-read what you wrote (my wife says it is a issue I have...) saw it.
Thanks for putting this up and I hope it gives you all a bit of breathing room with calls, emails, etc.
Makes me feel better that there is a better way to do this until the supply reaches the demand. Thanks for doing this!
Just signed up. Maybe I got close to the top of the list.
This is a great idea! Glad y’all took this extra step for your customers!!!!
Link is live!
Yes, it is
Good luck guys. May the odds be ever in your favor.
Right - thats what I was saying. I know BRS is not. I was responding to the guy that said you can pre-order on these (other 2)sites that clearly say 'pre-order' under the item...
Thanks to OP and BRS!
It really is awesome to have a company that listens to their customers and finds a resolution that is beneficial to everyone.
Thanks for supporting us, l really do appreciate it.
This is actually a good thing in this case. From their last video it looks like they were having initial problems with the "Grey" bottles they switched to and they were leaking in transit. At least this way they can pull those and send fixed ones without having to recall a dozen cases from a bunch of vendors.
Here is the thing though... Neptune knew the hype, interest, and demand. They should have learned their lesson from the the 2016 Apex launch. Instead of being prepared for a smooth launch, retailers are being punched in the face for Neptune's inability to logistics. I will caveat a point that there may be a high reject rate at the assembly/testing point, but that should have been worked out leading up to launch.
Separate names with a comma.