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Watch out before buying or selling

SeahorseKeeper

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A plea to all members before buying and selling:

*Disclaimer: Please keep in mind that all staff members are volunteers and try to do our best to do what is in the best interest of R2R. Typically, we do not get involved in member disputes. Most often there is more than one side of the story. Each side has their own and sometimes the truth is somewhere in the middle. The staff respects that each member can voice their side of the transaction within the feedback forums. Ultimately, the members can choose how to interpret the information. The staff does take action when there is blatant scamming. However, the only action that we can take is to remove the member from the community. We will also monitor to ensure the member is not creating a new name to scam again.*

There are some simple things that members can do to protect themselves when using the selling forums. The following are just a few things that I think people can do to protect themselves:
  • Be weary of members that have joined recently or have low post counts. Sometimes the members that are here to scam other members will typically PM members with items to sell, especially in response to a Want to Buy thread. Ask lots of questions and don't be afraid to ask for proof of ownership pics. Ask the member to show you a pic with a code word, that day's date and the item. If the seller does not want to do this, then run away.
  • Look at the post history. Does the member just have posts that are simple, like "nice tank"? These members aren't adding value to the community and might just be here to make a quick buck and move on.
  • Do not send money as a gift, EVER!!!! R2R has updated the selling forum rules where members must not ask for the items to be sent as a gift. If you send the money as a gift, you will lose any chance of protection with paypal. Also, try to use a credit card as your payment with paypal. If for some reason the transaction goes south and paypal does not side with you, you may have protection from the credit card issuer and you can open a dispute with them.
  • Check the feedback forums first before doing business with anyone. The feedback forums are not used as much as they should be. They can be a valuable resource to determine whether someone deserves to get your business. If you do business with a member or vendor (sponsor or not), post up a feedback thread. Let the community know how the transaction went.
  • Check the feedback score. This can give you a snapshot of how the person does business.
If you feel that you had a transaction that went south, it is important to start a feedback thread. This way other members can know to stay away from that person. Make sure to keep a copy of all correspondence. You can save a copy of the PM's to your computer. Contact paypal immediately. Also, I would reach out to your local authorities. Fraud via the internet is something that is not taken lightly. Actually, interstate commerce fraud can be considered a felony and bring stiff penalties. Do not be hesitant to contact them. Lastly, please report any PM's, posts, or visitor messages where you suspect the member is scamming other members. The staff looks at each and every reported post. We keep everything anonymous so you do not have to worry about being a snitch.
 

Daniel@R2R

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If you are interested in learning more about the transaction feedback system on R2R, check it out here: https://www.reef2reef.com/threads/i-trader-is-now-the-xentrader-marketplace-feedback-system.207608/

You can also check out our feedback forum where members have left positive and negative feedback for transactions with other members: https://www.reef2reef.com/forums/seller-trader-feedback.11/

And here is the vendor feedback forum where you can find feedback left for commercial vendors (both sponsors and non-sponsors): https://www.reef2reef.com/forums/vendor-feedback.18/
 

Twocorns

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What are the rules for trading items? Does the seller ship first? Or only local trades allowed?
 

TheEngineer

Formerly icecool2
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Selling Forum Rules


  • The sales forum on Reef2Reef is available to members that have been a member for 30 days and have 25 meaningful posts (A meaningful post will involve more than saying things like "nice tank" or "I agree." Something meaningful will often be sharing one's knowledge and experience with others and actively participating in hobby related discussions). Use of this forum is available immediately to R2R Supporters (Want to be a Supporter? Click here!).
 

Oamtx

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I got a person that scammed me and did not send the item and refused to return the money, is there a web page a can report him for fraud
 

eatbreakfast

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Oamtx

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I tried to post but I do not have rights to post in this forum.
 

robbyg

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The system for buying used items really favors the seller. Someone post something and you make the first reply, that should lock you in as first in line but it does not. The moment you PM the seller and ask for information like when was the item manufactured or God forbid ask for extra confirmation pictures the seller just moves onto the next person in line who is willing to just throw out cash without asking questions. I just watched a guy who was behind me in the line get suckered a few days ago because he obviously did not ask any questions or contact the manufactorer.
 

Tackett83

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The system for buying used items really favors the seller. Someone post something and you make the first reply, that should lock you in as first in line but it does not. The moment you PM the seller and ask for information like when was the item manufactured or God forbid ask for extra confirmation pictures the seller just moves onto the next person in line who is willing to just throw out cash without asking questions. I just watched a guy who was behind me in the line get suckered a few days ago because he obviously did not ask any questions or contact the manufactorer.
I agree
 

Daniel@R2R

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Do not send money as a gift, EVER!!!! R2R has updated the selling forum rules where members must not ask for the items to be sent as a gift. If you send the money as a gift, you will lose any chance of protection with paypal. Also, try to use a credit card as your payment with paypal. If for some reason the transaction goes south and paypal does not side with you, you may have protection from the credit card issuer and you can open a dispute with them.
Bumping this up again. We recently had an issue with a hacker/scammer, and it is this policy that saved the buyer. Remember, it is our rule posted in our selling forums that all transactions should be carried out with forms of payment that offer buyer protection.
 

CoralB

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Is there any way reef to reef can set up a number of sales and a rating system similar to eBay with feed back or would that be too costly or not possible??
 

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