Custom corner drop off tank diy
- Thread starter Johnson
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OP
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Johnson
Active Member
I called the company at the end of last week for an update since I hadden herd from them and he said the missing pieces and wrong sized pieces would be shipping this week. So we'll see. If i were to guess I should get them some time next week if it ships this weeks
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Johnson
Active Member
Another update just emailed the company this morning again. He told me that the acrylic company supplies them didn't keep them stocked enough or somebody in the office didn't send out for more when they were running low. So now they don't have any in stock. Im starting to get a little frustrated. It's been months now and not only are they slow to respond but have had multiple mistakes on my acrylic pieces. I just don't know what to since I have already paid for it and I'm at the mercy of the company. There a legit company but I just don't know.
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Johnson
Active Member
I'm not sure I already have most of the acrylic. Id have to probably cover shipping to return it to them so thats just more out of my pocket.
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Johnson
Active Member
Yea it sucks I just gotta wait it out. I have everything for this tank except the tank. Lights pumps filtration sand live rock addtives whole nine yards.
Fudsey
Jack of all trades, Master of none ;-)
I was going to suggest that if you could get your money back, you could deal with @Elder1945 instead. He's outside of Toronto. But you already have most of it and I don't think you could get out of it now without more costs. Sux.... Good luck
Yea if you are stuck let me know and ill do my best to help...... My turn around time on flat cut sheets is days... not months LOL that is just crazy.. Even ordering in sheets takes me 1 day so I never quite understand peoples issues in this hobby with acrylic suppliers and or issues. Did you not receive a nest layout to sign off on with all the measurements on it?
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Johnson
Active Member
Got Nothing to sign off on. I sent them 2 sets of drawings cads and PDF format. Very simple to read then the next day after sending then the drawings I got an email asking the size of the holes for the returns and over flows. I'm like really. I told them they were on the drawing then sent them the sizes and they still messed them up by an 1/8 and 3/16.
Muttley000
Valuable Member
Following this build as I've always liked drop off tanks, and a question. It seems the tank bottoms and stand tops would have to be perfectly aligned or you will have an unsupported edge at the most fragile part of the tank. You seem to have put a lot of thought and engineering effort into the project. How are you dealing with this potential, or is it not the problem I imagine?
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Johnson
Active Member
I am not to worried about it as long as everything is plumb level sqaure it should be good. I built the stand first and measured for the tank. If something does happen to be off I don't think it will be much a leveling mat or some shimming couldn't take care of fingers crossed. So far everything about this build has been a fight.
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Johnson
Active Member
We'll incase anyone is still following I'm trying to get a refund. I went to my bank today to report fruad and see if they will be able to get me my money. If I cant get my money I figure maybe that will put a little fear into the company to finish my pieces maybe.
They definitely do not sound like a legit company. Mistakes happen, and when they do you get on it quickly. I hope you get your refund, this sounds like fraud to me.
Muttley000
Valuable Member
Sorry to hear it came to this. May try the BBB also, at least they will list they have an unresolved claim until you are satisfied
OP
OP
Johnson
Active Member
Yea maybe just givem a bad name for now.
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