Noopsyche help

[ros3to]

I've recently acquired some of these lights and I'm having issues with 1 of them hoping someone here has seen this issue and can answer.
The issue I've encountered is when I try and set up the schedule, I can manually input all the desired settings and what not but when I click save the light does absolutely nothing, even when hitting "demo" mode the app acts as if it's running the schedule but the light won't turn on.
Other thing that happens is once everything is set back out to the main page and I access the lights setting the schedule previously put in there is gone!
I'm at a loss and unsure on what to do thanks in advance.

 

[Jonreefer]

what model do you have K7II pro, K7III, K7III pro, Mini?

 

[ros3to]

what model do you have K7II pro, K7III, K7III pro, Mini?

I apologize about that i should have specified, I'm dealing with their k7 IIIpro

 

[ros3to]

@Zach B could you possibly help with this issue?

 

[Jonreefer]

Can you do a factory reset on the light?
Its been a while since i had that light. Does the buttons on the light do anything?

 

[ros3to]

Can you do a factory reset on the light?
Its been a while since i had that light. Does the buttons on the light do anything?

Yes, I have tried doing the factory reset with no luck on the issue.
From what I figured so far the only things not working are the schedules/times and pairing as master/slave there seems to be no communication between the lights