Great solution, just don’t look at it. Hahaha
I like his solution, I just won’t look to buy Tropic Marin products.
Well I consider this case closed, time for me to bow out. I did what I could to help TM with solving this.
Good luck!
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Great solution, just don’t look at it. Hahaha
I personally don't have or have noticed this problem since I don't circulate Pro-Reef saltwater for more than a day, and I don't recommend to circulate it. No bacteria, no precipitate.So are you saying on your side, you have always had precipitate?
Same here. Very disappointed with that response from Hans. No one is here trying to play the "blame game" on TM. We are all here because we like the product and want to continue using it, like it so much we pay almost double the price from other salts. Most of us are long time users of TM prodcuts before BRS was anything more than just selling 2-part and RODI units. For 15+ years I have never had an issue with TM salt (besides low iodine), NEVER ONCE. Now after all that time, we are starting experiencing first hand negative impacts with the salt and it's our fault? No, its your loyal customers trying to bring to your attention that something is not right, something different/wrong, something is getting through your quality control to the end consumer. Stop blaming your consumers and look at your own house first.I like his solution, I just won’t look to buy Tropic Marin products.
Well I consider this case closed, time for me to bow out. I did what I could to help TM with solving this.
Good luck!
I personally don't have or have noticed this problem since I don't circulate Pro-Reef saltwater for more than a day, and I don't recommend to circulate it. No bacteria, no precipitate.
If you look exactly into the BRS testing of salt mixes, Pro-Reef also had a little of precipitate, it was just much less than in other salt brands. If you use a deeper container you will see more precipitate on the bottom, if you use an ordinary glass tank or another more shallow container you will see less precipitate.
I can't explain how you can precipitate more or less manganese from a certain concentration except bacteria, maybe you can. With bacteria most of the manganese precipitates, in fact frequently below the detection limit of the usual ICP-OES analyses. This precipitate you can find on the bottom of your mixing container. Since the concentration of manganese hasn't changed the quantity of precipitate shouldn't have changed.
I am open to any better explanation from your side.
That was not my point. I think we must come away from the precipitate thing. Like I told above, we can look for the root cause open to all sides, of course also the salt. But to stare at the precipitates and to say premature "this is it" will not help much, in my opinion.Now after all that time, we are starting experiencing first hand negative impacts with the salt and it's our fault?
Hans, If you recall my first concern in post #1 was not with the precipitate. The precipitate I also experienced and have added it to the list of something is wrong. You can't tell me that for 15 years you have produced a clean mixing salt and now it's "dirty" and it's not concerning?That was not my point. I think we must come away from the precipitate thing. Like I told above, we can look for the root cause open to all sides, of course also the salt. But to stare at the precipitates and to say premature "this is it" will not help much, in my opinion.
You may have your own view on this but to me there where always more than one solution and one way.
To look for or to exclude other explanations will need some time and, more than everything else, some cooperation.
I would prefer to make a setup with corals and the salt in question, the prove is in the pudding, I think.
That was not my point. I think we must come away from the precipitate thing. Like I told above, we can look for the root cause open to all sides, of course also the salt. But to stare at the precipitates and to say premature "this is it" will not help much, in my opinion.
You may have your own view on this but to me there where always more than one solution and one way.
To look for or to exclude other explanations will need some time and, more than everything else, some cooperation.
I would prefer to make a setup with corals and the salt in question, the prove is in the pudding, I think.
Do we also have the batch number? This would help a lot also.I have sent a salt sample in to Lou and have cooperated as much as I can. I hope you have enough information to get what you need to start your experiment or track down the questionable batches in reference. I for one, will not experiment on my own tank or animals.
Very good suggestions, I really like your contribution.I am not a chemist but the first thing that hasn’t really been identified, as far as I can see, is if all of these reports of precipitation (and I don’t know if it is a big or small total number of complaints) is from a select number of batches, a select production facility or across all of the salt being shipped. Do the buckets have batch numbers and, if so, are they all being reported to TM so that they can track trends? If they are, how widespread are the complaints? If there are no batch numbers, then that might be something that needs to be changed.
Also, someone mentioned the packaging has changed fairly recently. Is that correct? If so, is it only since the new packaging that these problems are occurring? What if something is happening during shipping that only affects the new packaging? This could potentially affect one facility only (depending on the supply chain) as the German and Turkish salts might be shipped on different boats/planes; it might be nothing to do with the production quality
If that were the case, then we should be seeing complaints against all brands of salt. Is that happening?The next place I would look if this was happening to me would be my water source and RODI unit.
Most of the issues seem to have started in November. Many water companies change their formulas at the plant between winter and summer. Maybe they switched to chloramines and the RO units were not ready for that switch? So now we have ammonia making it through? This usually affects fish more than coral but not a bad place to look.
Just spitballing here
If that were the case, then we should be seeing complaints against all brands of salt. Is that happening?
I guess it is the saltwater Lou has shown here, isn't it?I have sent a salt sample in to Lou and have cooperated as much as I can.
No, I just sent it last week. Lou should be receiving it any day.I guess it is the saltwater Lou has shown here, isn't it?
Ok, thank you for clarification. Have you been able to find and clarify the batch number also?No, I just sent it last week. Lou should be receiving it any day.
As the OP, I do not agree to locking this thread for several reasons. Nothing here has gone against the rules and this thread allows a collective source of information for both TM and consumers to hopefully pinpoint and rectify the issues.Hey gang. Maybe this is a good time to shut down the discussion for a while and let these guys finish the investigation? I understand why people aren't happy. I wouldn't be either. But at this point we seem to be reiterating the same complaints. Let's let TM do their work and you can judge the results.
Agreed?