Thank you and I do understand about your data. I am a chemist and ran a water quality testing lab before I joined the ITS team so I completely understand reacting to your data. The iDip is a phenomenal tester and is used across 20+ markets.I would like to say something. When I heard about IDip from a friend, I went to the web to find out about it.
To be honest, within 10 min of me searching and reading the little reviews here and there.
My excitement turn sour real fast. Somehow I found this site, which I didn't even know it existed.
I think this thread is the only one that I have seen about the IDip . I saw the contest to win a starter kit, so I said I give a shot.
I saw the email with the winner name, started with a (M) for 1 sec it got me, lol.
Now after reading 37 pages on IDip, I have some hope on the product.
I think Noah is doing his best to help the group. This product has some growing pains, and maybe soon it will in the past.
One thing I would like to Noah to understand, when we test our tanks, its sort of stressful to us because after we get our data.
We must react to that data in some form.
When you start losing faith on the tester itself, you going to have a riot on your hands, its only normal human reaction.
I really do like how your supporting the group and especially sending them new test refills.
Keep in mind I do not think people mind paying for test kits, but they need to have that emotional feeling the test are accurate enough for them to do something with the data.
Looking forward of the future your product.