Kessil App stopped working

[Jimbo662]

This morning I adjusted the setting using phone app. Just now tried to make another adjustment and when I tap on the interval to change it's basically a blank screen. I've closed and reopened the app and restarted the phone but no luck. Anyone else seen this?

 

[Kessil]

This morning I adjusted the setting using phone app. Just now tried to make another adjustment and when I tap on the interval to change it's basically a blank screen. I've closed and reopened the app and restarted the phone but no luck. Anyone else seen this?

I'm sorry we missed this until now! Did you get this resolved? Please call us when you're in front of the lamp and can troubleshoot. 510.620.5250. We're here 8:30am to 5pm Pacific

 

[Jimbo662]

I'm sorry we missed this until now! Did you get this resolved? Please call us when you're in front of the lamp and can troubleshoot. 510.620.5250. We're here 8:30am to 5pm Pacific

Hi, the app started working later that day. It did the same thing a day or so later but seems to be working fine now. Not sure if it was an app issue or a phone issue.

 

[Kessil]

Hi, the app started working later that day. It did the same thing a day or so later but seems to be working fine now. Not sure if it was an app issue or a phone issue.

Good to hear it's running now. If something happens again, feel free to call us!