The problem is that the external box is improperly designed. The external box should be as high as the internal box which will fix multiple issues, 1. prevent potential overflow during startups and 2. allow to set your water height inside the box properly. Exotic Marine designed their overflow with this in mind.I have the water in the exterior box set as high as will allow without risking an overflow if the weir teeth are removed or fall out while the return is running. Water enters the exterior box at a height of about half of the bulkhead fittings. Additionally, the secondary cannot be raised any more than it already is or it will reside outside of the exterior box and the cover will not fit as it should.