I’ve also had good experience with Tunze equipment in general with the exception of the Nano 6020.000 powerhead. The Nano 6020 I had stopped working after a year. I’m running Tunze 6015s, MP10s, and a new Nero 5 in one tank with no issues.
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The 2 oldest are ACI suspect that those Tunze are AC? I have two Hydro's that I picked up in 2008 and it was used. One is leaking voltage now after I left it in vinegar for a few days, but still works and used daily.
My understanding is that DC pumps just fail a lot more, but a Nero3 is on my list of buys either way.
Totally understand that feeling. I hate being disappointed with products, especially when you spend extra thinking it will guarantee being satisfied. I hope you get a pump that works!I am just returning it. My gut tells me to just get something else ... I think it is also because I was debating which one to get, and figured I would pay a higher price for a better product and not have to worry. There have been other issues as well. My experience has not been pleasant so far. Just going to count my losses and move on
After reading this post I remembered I have a Nero 3 in my tank that’s been unplugged for several monthsFigured you "get what you pay for" and I would get the AI Nero 3. Read some bad reviews on people having problems with it (blue ring light flashing to red light) not long at all after they got it.
Welp...not even 30 days in and had issues with it to the point I have to send it back and it is broken. (Nothing got caught in it, none of that) I did a search online to find many people having the same issues.
If it was an isolated incident ... no biggy. It happens. But I'm sorry, for $150 for a pump, there should not be this many problems this early -- unacceptable. So for all you thinking of getting one, buyer beware. Do some research first.
Back to the jaebos ... hey they even make a compact one now as well!
After reading this post I remembered I have a Nero 3 in my tank that’s been unplugged for several monthsFigured you "get what you pay for" and I would get the AI Nero 3. Read some bad reviews on people having problems with it (blue ring light flashing to red light) not long at all after they got it.
Welp...not even 30 days in and had issues with it to the point I have to send it back and it is broken. (Nothing got caught in it, none of that) I did a search online to find many people having the same issues.
If it was an isolated incident ... no biggy. It happens. But I'm sorry, for $150 for a pump, there should not be this many problems this early -- unacceptable. So for all you thinking of getting one, buyer beware. Do some research first.
Back to the jaebos ... hey they even make a compact one now as well!
I have three Nero 5s and never experienced the propeller getting stuck. It’s a strong good pump but maybe too strong for my tanks hahaI have the Nero 5 and don’t have the issues you’re experiencing, but will never purchase another one. The propeller gets stuck every 3-4 weeks. I literally would have to keep an eye on it and make sure there’s flow. The pump is less than 6 months old. I know pumps need maintenance but every 3-4 weeks seems short, at least compared to my MP40 which never gets stuck and I typically take that out to clean 3-4 months or longer.
This is such a good response haha, things do break but if they want to charge that much for a pump people should expect more out of them. This response made my day lolThanks. You work in customer service don't you?
Agreed, some snails are crazy it’s like they are asking to die hahaNot Nero 3s, but I’ve had 2 Nero 5s for 2 years and they’ve stopped around a total of around 5 times prior to installing snail/fish guards. Only one stopped Nero after installing the guards from a snail that decided to dive head first into the front of Nero. It would be helpful if there was a text alert when the Nero does an emergency stop. Overall the Nero 5 has been a great powerhead.